Issue identification – Leading CRO based out east coast of USA needed to build a team of statistical programmers off-shore to provide cost benefit by maintaining quality of services.Challenges – This type of off-shore set up and due diligence involves minimum 6 month of time period followed by testing of the business model. Off-shoring also involves risks pertaining to data privacy and quality of services. Our client needed a trusted partner who can ‘own’ the work and consider themselves as an extension of their on-shore business.
Resolution – Sumptuous team took following steps to achieve this
– Utilized academic and industrial alliances to build a strong pipeline of statistical programming staff at off-shore location in Hyderabad, India.
– Developed business, operational, and financial processes to ensure smooth operation.
– Hosted an audit to ensure that there is sufficient trust between prospective client and Sumptuous services and infrastructure.
– On-boarded and trained 15 FTEs in a short time span of 2 months and had them fully operational and contributive to the projects.
Outcome –Short term- Our client achieved significant cost savings without compromising quality of programming work.
Long term – Client and Sumptuous built a trusted, sustainable, continued and long term partnership for programming, statistics, and data operations services.
Issue Identification– Customer trend and attrition analysis for the diagnostic center.
Challenges – Most of the diagnostic centers are operated by medical practitioners who do not have time as well as expertise to conduct the data analysis pertaining to customer trends analysis. However, this analysis is important to ensure that the diagnostic centers understand patient response trends.
Resolution – Sumptuous Data Sciences helped one such leading diagnostic center in India with regards to such analysis. By understanding the data properties, our team of statistical analysts proposed and conducted appropriate time series as well as frequency analysis methods to provide necessary assessment of patient response trends.
Outcome – This study helped the diagnostic center understand patient trends and constraints of patients. In turn, this helped the center propose right strategy to emphasize and educate patients about the importance of early diagnoses. In terms of revenue, this boosted the revenue of diagnostic center by 15%.